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Frequently asked questions (FAQ)

Can I receive an invoice for my order?

During the online purchasing process, you can choose whether you would like to receive a receipt or an invoice. In the latter case, you must enter the company name and VAT number. You will receive the document by email after receipt of payment. If you do not receive it, you can request a copy by writing to You can receive an electronic invoice by entering your unique code (SDI) or PEC email address in addition to company details.

Can I have the purchased product delivered to my workplace?

Yes, it is possible to specify a delivery address other than the payment/billing address selected at the time of purchase.

How much are the shipping costs?

Shipping costs are calculated based on the type of product purchased in the destination country. During the purchase they will be calculated automatically and you can view the details before proceeding with the payment.

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